Stop Losing Renewals: Get Trained Insurance Staff at at 60% Less Than U.S. Labor Costs.
Keep Your Independent Agency Thriving With Dedicated Staff Who Understand Insurance Operations & Actually Care About Your Agency's Future. Starting at $1,950/month.
Your Elite Insurance Support Team Can Handle:
-
Certificate of Insurance processing
-
Policy renewal processing & tracking
-
Endorsement requests & changes
-
Virtual front desk coverage
-
Client portal technical support
-
Coverage verification requests
-
Lead follow-up sequences
-
Cross-sell opportunity tracking
-
Annual review scheduling
-
Commission reconciliation
-
Monthly report generation
-
Referral program management
-
Lead follow-up sequences
-
Social media posting & monitoring
Explore tailored solutions for success by clicking below:
Hire. Train. Lose to Bigger Agencies. Repeat: What Staff Turnover REALLY Costs Your Independent Agency
🎧 [5-MIN LISTEN] How Independent Agencies Are Cutting Admin Costs by 50%... While Keeping CSRs 10X Longer Than Local Hires
Your independent agency is hemorrhaging money and momentum because of the admin staffing crisis. With entry-level CSRs now demanding top-tier wages (and still treating your agency like a stepping stone to carriers), you're trapped in an exhausting cycle of interviews, training, and watching another fresh face walk out the door... taking all that carefully taught knowledge and client relationships with them.
Every time someone leaves, it's like starting over from scratch. Teaching new staff your agency management system, rebuilding client trust, re-explaining your unique markets and procedures... all while trying to keep E&O exposure minimal. Let's be honest - most temps and part-timers see your independent agency as just another path to a cushy carrier job, not the pillar of protection for local families that you've spent decades building.
Here's the beautiful truth: You don't have to choose between strangling your agency with inflated salaries or settling for unreliable help. Our specialized insurance-trained virtual staff become truly invested partners in your agency's success - working in your time zone, immersing themselves in your vision, and costing 50% less than local staff. Imagine having a loyal, dedicated team handling your certificates and admin work while you focus on what really matters - protecting your clients and growing your book of business.
DR OUTSOURCING is the solution
Meet Your Trusted Partner-in-Growth
With over a decade of team building in the Dominican Republic and industry experience, we help independent agents and brokers just like you build loyal, dedicated admin teams with our exceptional Dominican Republic professionals. These aren't just temporary fixes or random virtual assistants - they're highly educated insurance professionals who understand the unique demands of agency operations.
Our DR team members speak beautiful English, understand U.S. insurance culture, and bring that precise attention to detail your clients expect. But here's where it gets even better... Every team member comes with our exclusive AI coaching system that helps them master your agency's unique processes. They receive ongoing training in the Advanced Insurance Academy from policy administration and certificate processing to client communication, and even get AI-powered support for crafting professional emails or handling sensitive customer service situations that require that perfect touch.
It's like getting the best of both worlds - the reliable dedication of a committed team member who truly cares about your agency's success, plus all the efficiency of modern technology. Imagine having someone who not only handles your administrative tasks with precision but actually gets better at serving your book of business every single day... all while costing less than a part-time local CSR.
What makes our team members different:
• Career professionals, not temporary workers
• College-educated with growth mindsets
• Proud to represent your brand
• Culturally aligned with U.S. business values
• Supported by Proprietary AI Assets
• Industry expertise
Getting Started is Simple:
STEP - 1
Schedule a Free Consultation
We’ll discuss your business goals, needs, and any specific challenges you’re facing.
STEP - 2
Receive a Custom Proposal
We’ll provide a tailored plan that includes the specific support you need to achieve your business objectives.
STEP - 3
Watch Your Business Thrive
With a dedicated, talented team supporting your operations, your business will grow and retain more satisfied clients
Increased Sales by 45%
"After partnering with DR Outsourcing, our inside sales team's performance skyrocketed. We've seen a 200% increase in call volume and a 30% increase in sales. Additionally, we are still below our original labor budget "
Customer Satisfaction up 30%
"The customer service team we built through DR Outsourcing has transformed our client relationships. Our satisfaction scores have improved by 30%."
Cost Savings of $200,000 Annually
"Switching to DR Outsourcing for our administrative tasks has resulted in $11 per hour cost savings which equates to over $22,880 of annual savings per FTE, allowing us to reinvest in core business areas."