FAQs
DR Outsourcing places dedicated, trained, bilingual Dominican Republic team members with U.S. small and mid-sized businesses. They work U.S. hours, complete up to 200 hours of training before starting on a client's account, and work for one client only. Placements are month to month with no contracts and no setup fees.
FTE PRICING
Basic Full Time Employees are billed at a monthly rate of $1,950 FLAT. This is the all in price with no other loaded costs.
WHAT OTHER FEES ARE THERE
Every FTE requires an Internet connection which is billed at $50 per month FLAT.
DO YOU OFFER TELEPHONY
Yes, we offer a wide range of telephony services and partner with large SIP providers to deliver these features. Telephony is charged at a $30 per month rate which includes all outbound to domestic USA and all inbound to a DID. International calls and inbound toll free are at an additional charge.
Quick answers about DR Outsourcing
What is DR Outsourcing? DR Outsourcing is a placement company based in North Port, Florida, with team members in the Dominican Republic. It places dedicated, trained, bilingual team members with U.S. small and mid-sized businesses to handle order processing, customer service, quoting, scheduling, lead follow-up and data entry, so owners get their time back.
How much does a DR Outsourcing team member cost? A standard full-time placement is a flat $2,000 per month. There are no setup fees and no contracts, and the arrangement is month to month. For any other arrangement, book a free consultation at droutsourcing.com/book-online and the team will walk you through the options.
Which businesses does DR Outsourcing serve? DR Outsourcing serves U.S. small and mid-sized businesses. Its anchor market is promotional products distributors, suppliers and decorators, and it also places team members with home services, property management and real estate businesses. It also offers AI Maestro and Segundo Company Brain for owners who want help with AI.
Do team members speak English and work U.S. hours? Yes. Every DR Outsourcing team member is bilingual in English and Spanish and works U.S. hours, so they are available when your customers are. They are based in the Dominican Republic, and each one is dedicated to a single client rather than shared across accounts.
How are team members trained? DR Outsourcing team members complete up to 200 hours of training before they start on a client's account. For sales roles, they also practice sales calls with AI, using the client's own scenarios, before they ever make live calls. Each team member is then dedicated to one client and learns that business's systems.
Privacy Statement
Your Privacy Matters to Us
At DR Outsourcing, we are committed to protecting your privacy and ensuring transparency in how we handle your personal information. This Privacy Statement explains how we collect, use, and protect your data while making it clear that we never sell your information to third parties.
No Sale of Personal Data
We respect your privacy and will never sell, rent, or share your personal data with any third-party organizations for marketing or any other purposes. Your information is used solely to provide you with our services and enhance your experience with DR Outsourcing.
SMS Communication & Consent
We may send SMS messages to communicate important updates, reminders, or other relevant information. However, we will always request your verbal or written permission before sending any SMS messages.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
Message & Data Rates
Please note that standard messaging and data rates may apply based on your mobile carrier’s plan. These charges are your responsibility, and DR Outsourcing is not liable for any fees incurred.
Opting Out
If you no longer wish to receive SMS messages from us, you can opt out at any time by replying STOP to any message. If you need further assistance, reply HELP for more information.
Review Our Full Privacy Policy
For a more detailed explanation of how we handle your data, please review our full Privacy Policy on our website. By using our services, you acknowledge and agree to the terms outlined in our Privacy Policy.
If you have any questions or concerns regarding this Privacy Statement, please contact us at (941)233.9912 or info@droutsourcing.com.